Yes, I am very satisfied with Mobminder.
It's a really easy to use and powerful tool.
All our patients are happy with the appointment reminders.
We have very few missed appointments.
Outside of the office, I can connect to the internet and make an appointment; it's really easy.
- Mme Hassani, secretary of J.P.Swaelens. Dentist
My computer isn't a Post-It© tree anymore!
My entire schedule is clear; no more appointment errors. Because there are 5 of us making appointments, the schedule was scribbled all over, but that's finished today.
Our customers consider the text message reminders as a nice touch and cannot live without it anymore.
My customer satisfaction is increasing and my revenue too!
- Gwendoline Dulieux. Beauty specialist.
Over the years, a dentist is confronted with many new features, be it products, equipment, or services. It is impossible to try everything and you must of course make choices. As I advance in my career, I realize that a lot of these choices have proven neither efficient nor productive, whereas one or the other proved extremely helpful. Certainly, the principle of reminding patients of appointments through text messages is part of the latter.
I have been using Mobminder since 2010, much to my satisfaction and especially to that of my patients. The effect is remarkable, not only in terms of efficiency (a spectacular drop in absenteeism, and even this was quite unexpected, a remarkable decline in last-minute cancellations), but also in terms of the brand (air of professionalism, efficiency, and technological change; therefore, overall quality of patient care).
On the other hand, for the practitioner, better time management leads to a better quality of life, not only professionally, but also privately (saving time at work = time available for private life) .